These are the website Terms & Conditions by which you agree to abide should you decide to use this website. In using the website (www.thereallifepm.co.uk®) you are agreeing to be automatically bound by these website Terms & Conditions, including our Privacy Policy, Earnings Disclaimer, Affiliate Policy and Members Terms (for those who have subscribed as a user to any subscription-based services) and Social Media Terms of Engagement where these apply.

The use of “us”, “we” or “our” or “this” means ® The PMO Division Limited® (Registered Company 12651522, Suite 2A, Blackthorn House, Mary Ann Street, St Pauls Square, Birmingham, B3 1RL ( The Real Life PM® is a brand owned by The PMO Division Limited®).

The use of “you”, “user”, “your”, “member”, “subscriber”, “customer”, or “follower” means you, a user of any of the following which website Terms & Conditions you are required to carefully read and understand before using the website or any of our services including but not limited to:

• The Real Life PM® website (thereallifepm.co.uk)
• The Real Life PM® YouTube channel
• The Real Life PM® LearnDash learning management/courses facility
• The Real Life PM® BuddyBoss community facility

(all of which are accessible though The Real Life PM® website).

If you do not agree to these stated website Terms & Conditions, please do not use the website or any of the above facilities offered.

Expectation of results

While we aim to accurately represent our digital or video products, products we recommend or review, or our views of their potential/suitability, we make no guarantee or promise that they will be right for you. This includes our website, YouTube Channel, Real Life PM Community Forums, Real Life PM Courses and Learning Management System, external website which we may link to.

Our content is provided on an ‘as is where is’ basis and may not be accurate, up-to-date or complete. Any use you make of our content is done so completely at your own risk. We are not responsible for any loss or damage suffered by you or any other party.

Your level of success in attaining any results in developing a career in project management, Programmes or PMO depends on the time you devote, your starting point, your skills and other factors. Since these factors differ according to the individual, we cannot guarantee your success or subsequent income level, nor are we responsible for any of your actions.

Our content is for education purposes only and does not amount to financial or other professional advice. It is general in nature and does not consider your personal circumstances or goals. Before applying any information or ideas we provide, you should seek professional advice and undertake additional research to customise the information to your needs.

Any information presented pertaining to possible earnings in project management or other related areas is gleaned from reliable UK sources but we can give no guarantees of your remuneration level should you procure a job in a project, Programme or PMO.

Updates to Ts & Cs

These website Terms & Conditions may be updated from time to time and the new provisions will apply from the date they are updated – you can determine when the website Terms & Conditions were last changed by referring to the ‘Date last updated’ shown at the top as well as highlighted text which shows the most recent changes, in order to help you keep track of updates. If you wish to keep up to date with changes please review the website Terms & Conditions on a regular basis prior to continuing to use the website.

No unlawful or prohibited use of the website

As a condition of your use of any part of this website, you agree by engaging in your use of the website, that you will not use this website for any purpose that is unlawful or prohibited by the website Terms & Conditions. You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other party’s use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available to you.

You expressly agree not to:

• use the website as a lead generation tool for the benefit of your own or someone else’s business, or to manufacture “lists” in order to help your own or someone else’s business, without our prior written approval
• engage in any internal or external spamming, or other similar actions
• engage in any unlawful or immoral acts, or acts which are in violation of these terms and conditions
• decompile, reverse engineer, or try to copy or imitate this website or the underlying content or registered intellectual property (names, logos)

External Links - Disclaimer

This website may contain links to other websites and/or to specific products in the form of a link or URL. We are not responsible for the contents or security of external sites as they are not under our control and we are not responsible for their construction, maintenance, security or their contents. We are not responsible for any form of transmission received from any linked external site or associated resource. Any links provided are as a convenience, and the inclusion of any link does not necessarily imply our endorsement of the website, or indicate any association with its operators.

Affiliations – Disclaimer

Based on our experience in the area of project management, programmes and PMO, we may provide links to a range of resources, including:

• Products
• Courses
• Books
• Services
• Software
• IT equipment
• Sources of knowledge/reference sources
• Anything else which The Real Life PM considers might be helpful to its audience
• We may be financially or otherwise compensated (eg receive a free product) when you utilise one of these links and sign up for a service or product, or purchase a service or product.

We recommend products that we have used ourselves, consider to be project / programme or PMO standard texts, software or resources which we believe to be helpful for our audience.

Should you use an affiliate link it may provide you with:

• an extended trial period
• a discounted subscription
• opportunity to purchase a recommended product eg a book
• other bonuses and benefits relating to specific products and services not listed above.

Should you decide to purchase through a link there is no additional cost. Following your purchase you are bound by the seller’s terms and conditions and your transaction is directly with them.

It is important to consider carefully whether a product or service is right for you before making any purchase as it may not be suitable for you and where you are in your career / learning journey so always check with the terms and conditions of return/refund prior to purchasing if you find an item is not for you. In the case of books for example, libraries are free and you may be able to request and take out a book on the required subject through such a resource.

Any subsequent issues/complaints/refunds/returns must be pursued via the retailer/provider. We welcome you to join the Community where you can ask questions about recommended products or services and find out what the Real Life PM community thought about them or conduct other research before you make a purchase. Unfortunately we can take no responsibility for any loss or damage suffered if you purchase through an external third party link provided by us (although we would want to hear of any negative experiences so we can monitor appropriately).

Please note that we are a member of the Amazon Services LLC Associates Program which is an affiliate advertising program designed to provide a means for us to earn fees by linking to products which can be purchased through Amazon.co.uk. We may have affiliations with other providers eg software, training courses etc outside of Amazon. In all cases you will pay the going or discounted rate with the same or enhanced terms – it will not cost you more.

Feedback, comments or complaints

If you have any feedback, comments, questions or complaints about this website, any of the features/functionality inherent in the website such as the LearnDash learning environment, videos posted to the YouTube channel, the Blog, newsletter content etc, please contact hello@thereallifepm.co.uk and we will endeavour to respond within five business days. You are encouraged to join the Community forums, via the Real Life PM website, in order to ask questions, share your thoughts and give feedback and requests for content that you would like to see.

It is always possible that we are offered a paid sponsorship (or other incentive) to promote a product or service. We will only accept such offers after careful consideration, trialling the use of the product or service first, after which we may accept the opportunity. If this does happen we will clearly state this when we share the product or service with you so you are fully aware.

We are not responsible for your use of any products, services, software or other things that we promote. You must exercise your own judgment based upon your own personal circumstances before purchasing third party products or services.

Copyright, Trademarks and other Intellectual Property

We own the intellectual property rights in the contents of this website (or have permission to use or display the material on this website). You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of our website content in whole or in part except as expressly authorised by us. Please contact us if you require permission to reproduce any of the contents of this website.

Images and item descriptions posted on this website by third parties are the responsibility of those third parties and may be subject to copyright. You must seek permission directly from any such third parties before using any of their content.

The names of actual companies and products mentioned on this website may be the trademarks of their respective owners. There may be one or more fictitious ‘companies’ or fictitious ‘projects’, ‘programmes’ or ‘PMOs’ created specifically for the purpose of allowing us to produce realistic learning / courses / help with skill development etc – for example, creation of a fictitious company to enable us to show you how to use a particular feature in a specific MS365 application. The users (people), the ‘company’, ‘project’, ‘programme’, ‘PMO’ names or ‘events’ are entirely fictitious and created only for this purpose.  No association with any real company, organization, product, person, or event is intended or should be inferred.

Permission: you may access publicly available (not paid for) material from the website for your personal use only. Sharing without prior permission is expressly prohibited. You are not permitted to use our copyright material for commercial profit of any sort. This means you cannot resell our services or copyright material without our express written permission.  you agree not to change or delete any copyright or proprietary notice from materials downloaded from this website or any site accessible through this website.

Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to our website content or our intellectual property.

Please note we carry extensive intellectual property (“IP”) pursuit insurance meaning that if we discover any infringement as set out in these website Terms & Conditions either of any element of the website covered by our IP, or any element of the content/branding within our YouTube channel, we will pursue the matter through all available legal means available until we achieve a resolution acceptable to us.

Your Intellectual Property - Policy

When you register as a user of our website and any social, public, course or member community forum areas managed or controlled by us, you warrant:

• for anything you choose to post (and have the provable right to post) all content or material you post for the purpose you are posting it for, including video, images and text (called ‘your content’) will not infringe on the intellectual property rights, including copyright, of any third party in order to protect us from an external copyright infringement claim. In posting any such content or material you are acknowledging your understanding we are in turn relying on your warranty
• you agree we own from creation all discussion boards, community boards, learning forums or similar forums and have the right to sell these assets which may include discussions or contributions by you and other participants.

By submitting your content, you irrevocably grant us a perpetual, world-wide, non-exclusive, royalty-free, sub-licensable and transferable license and right to use your content for the purpose it is provided and to display and use your content for our business purposes, including for our commercial benefit, as we see fit. You warrant you have the right to grant this licence and consent to our assignment of this license without notice to you. You agree you are not entitled to remuneration of any kind for the grant of this license and/or the subsequent assignment (if any). You indemnify us against any claims made for breach of intellectual property rights in respect of your content.

At our sole discretion we may remove or disable your content if we believe your content to be in violation of our terms and conditions. We are not obligated to return any of your content to you under any circumstances.

Copyright infringement by us – our policy

If you believe there is material on our website that infringes third party intellectual property rights, please contact us at hello@thereallifepm.co.uk with sufficient information to enable us to determine who is the owner of the intellectual property and to form the reasonable belief that there has been an infringement, then we will remove it from our website.

Be aware that you may be subject to liability if you knowingly make any misrepresentations when providing information of this nature to us.

Limitation of our liability to you

We will not be liable to you or any other person or entity for any damages whatsoever arising as a result of your use of this website in any way, subject to the requirements of UK Consumer Law.

Where warranties are implied by law, you acknowledge and agree that the total aggregate liability to us is limited at our discretion to the provision of those services again, or to a refund equal to the total amount paid by you for the particular services that are the subject of the cause of action for the 3 month period prior to the cause of action, even if those services were provided to you without cost.

You agree that our total aggregate liability for all claims relating to your use of our membership services and/or website is limited to the amount actually received by us from you in the 3 months immediately prior to the date of the claim(s), even if that amount was zero.

This limitation of liability applies to the fullest extent permitted by law, and shall survive any termination or expiration of this agreement or your use of this website or the services found on this website.

Indemnity – you to us

You agree to indemnify and defend us from any claims, damages, liabilities, costs, or expenses (including without limitation court costs, collection costs, and reasonable legal fees) related to:

• any content you post via this website
• your unauthorised use of this website, or products or services included or advertised on this website
• your breach of these terms and conditions.

Applicable law

This agreement is governed by the laws of the United Kingdom and you consent to the exclusive jurisdiction and venue of their courts in all disputes arising out of or relating to the use of this website.

Any claims must be notified to us in writing via email to hello@thereallifepm.co.uk. We may provide notice to you via email or other electronic means.

Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation this paragraph. If you are resident in a jurisdiction where the use of this website is unauthorized, it is your responsibility to stop using this website.

Website security – our policy

We make every effort to maintain the security of our website. However, we do not guarantee the security of the website, our records, or your content. We disclaim all liability for any computer virus or technological problems that we do not intentionally cause or that is beyond our control. You are encouraged to install and maintain up-to-date security software on your computer.

Continuous accessibility to the website is dependent upon third party services and cannot be guaranteed. As a result, the website may be inaccessible from time to time and you accept this risk when you interact with the website.

Relationship

You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this agreement or use of this website.

Our performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement can be used to inhibit our right to comply with governmental, court and law enforcement requests or requirements relating to your use of this website, or with regard to information provided to or gathered by us with respect to your use.

Validity

If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions will continue in effect.